Privacy Policy

Last updated: August 2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, upload documents, or contact us for support.

  • Account Information: Email address, name, and password when you create an account
  • Usage Data: Information about how you use our service, including conversion history
  • Documents: PDF files you upload for conversion (processed and deleted immediately)
  • Technical Data: IP address, browser type, and device information

2. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our conversion service
  • Process your document uploads and return converted files
  • Track usage limits and enforce our terms of service
  • Send you important service updates and notifications
  • Improve our service and develop new features
  • Respond to your support requests

3. Data Security

We implement industry-standard security measures to protect your data:

  • End-to-end encryption for all data transmission
  • Secure servers with regular security updates
  • Automatic deletion of uploaded documents after processing
  • Access controls and authentication requirements
  • Regular security audits and monitoring

4. Data Retention

Uploaded Documents: We delete your PDF files immediately after conversion is complete. We do not store your financial documents.

Account Data: We retain your account information as long as your account is active. You may request deletion of your account at any time.

Usage Logs: We retain usage logs for up to 90 days for service improvement and security purposes.

5. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations
  • To protect our rights and prevent fraud
  • With service providers who assist in operating our service (under strict confidentiality agreements)

6. Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Update or correct your information
  • Deletion: Request deletion of your account and data
  • Portability: Export your data in a machine-readable format
  • Objection: Object to certain processing of your data

7. Cookies and Tracking

We use essential cookies to provide our service functionality. We do not use tracking cookies or third-party analytics that collect personal information.

8. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

9. International Data Transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by email or through our service.

11. Contact Us

If you have questions about this privacy policy or our data practices, please contact us at:

Email: privacy@bankstatementconverter.pro
Address: [Your Business Address]